Tracked delivery designed for large formats
Please allow approximately 20 days in total for order processing, production and delivery.
This overall timeframe is indicative and may vary slightly depending on the selected size, product configuration, destination country or carrier constraints. Tracking details are sent by email as soon as the order is dispatched.
Each fireplace is prepared and protected according to its length. Larger models may require reinforced packaging, a wooden crate or specialist delivery.
On delivery
- Inspect the packaging before signing the delivery note.
- Immediately photograph any sign of impact or opening.
- Record precise reservations on the carrier’s document.
- Contact us promptly with the photographs and your order number.