Last updated: 25 September 2026
Privacy Policy
Brume Ambrée operates this store and related services to offer water-vapour fireplaces, answer enquiries and process orders. The store is powered by Shopify.
Information we collect
Depending on how you use the site, we may process:
- contact details, including name, address, email, telephone number and billing or delivery addresses;
- information about orders, viewed products, cart, payments, returns and exchanges;
- information submitted through a form, email or project enquiry;
- technical and usage data, including IP address, browser, device and site interactions;
- marketing preferences and data from cookies or similar technologies where permitted by law.
Why we use this information
We may use data to fulfil orders, process payments, arrange delivery, provide customer service, manage returns and warranties, secure the store, prevent fraud, comply with legal obligations and improve our services.
With consent where required, data may also be used for marketing communications or personalised advertising.
Recipients
Information may be shared with providers necessary to operate the store and fulfil orders, including Shopify, payment providers, carriers, logistics partners, suppliers involved in fulfilment, and technical or analytics providers.
We may also disclose information where required by law, to protect our rights or as part of a transaction concerning our business.
Relationship with Shopify
Shopify hosts the store and processes certain data to provide and improve its services. Data may be processed in other countries. See Shopify’s Privacy Policy and Privacy Portal.
Cookies and advertising choices
The site may use essential, functional, analytics or advertising cookies. Where consent is required, you can accept, refuse or change your choices using the tool displayed on the site.
Depending on your location, you may also exercise choices relating to targeted-advertising data sharing on the Your privacy choices page.
Retention and security
Data is retained for as long as necessary for the stated purposes, the commercial relationship and legal, accounting or evidential obligations. We use reasonable security measures, although no transmission or storage system can guarantee absolute security.
Your rights
Depending on applicable law, you may request access, correction, deletion, restriction or portability of your data, object to certain processing and withdraw consent where processing relies on it.
To exercise your rights, email info@brumeambree.com. Identity evidence may be requested where necessary. You may also complain to the CNIL or the competent supervisory authority where you live.
International transfers
Some providers may process data outside the European Economic Area. Where required, transfers rely on a recognised mechanism such as an adequacy decision or standard contractual clauses.
Changes
This policy may be updated to reflect changes to our practices, services or the law. The latest update date appears at the top of the page.
Contact
Brume Ambrée
19 rue Alphonse Daudet, 13013 Marseille, France
info@brumeambree.com